E-commerce and Web Design
Customers continue to expect more from the online services they use. Our mission is to help businesses – our customers – meet their customers’ expectations fully and for a reasonable price. It’s clear that a person is more likely to buy and interact with a business when their web site interface is tight and appears secure. As we all know, customers use many devices and they expect a web interface to respond without a lot of fuss. At Degnan Co we live this stuff. We know how to deliver web sites that feature responsive design, database-driven content, secure e-commerce, account services, and integration with social media. We are equally comfortable with CMS solutions like WordPress and custom systems. We are full capable of building and maintaining what we have designed from scratch.
We have a full-service customer support portal. Our customers use this portal to organize and track their change requests and service alerts. Our support portal also services as an online searchable service record. Customers are invited to rely on Degnan Co for fast and reliable “web mastering” services when changes are needed in a hurry.
If a more personal touch is required, Degnan Co is there to respond to your service requests by phone or on-site.
Our staff of seasoned professionals will immerse themselves into your business to understand your needs and goals. We will work with you to formulate a plan that includes setting a timeline, coordinating all the materials, developing specifications and answering your questions and concerns along the way.
Once we understand your business and your website needs, we will take this information and translate it into a site that is aesthetically pleasing, easy to navigate, content rich and has programming that works the way you need it to. The end result is a site that flows and functions for you and your audience.
After we’ve taken your site through the developmental phase, we will seamlessly roll it out and make it “live” based on a timeline we develop and agree upon as a team. Our work, however, doesn’t stop there. We stand behind our products and services 100%. We have a 24/7 customer support system that will give you access to a real human being who can help. If it’s a simple update you want, we can do that too in an efficient and timely manner. We’re experts in communication and customer satisfaction.
If you’re frustrated by your mobile ap’s lack of results, our responsive web site designs are a better (and much cheaper) alternative!